Whether you’re looking to compare Business VoIP, SIP Trunking or Business Mobile CompareHostedVoice.com provides the detailed information you need when looking at upgrading or adopting a new area of communications for your business.
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BUSINESS VoIP
Simply by answering 4 quick questions (taking less than a minute) Comparehostedvoice.com will provide you with detailed quotes from the UK’s most prominent experts without cost or obligation
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Also known as cloud telephony or VoIP (Voice over Internet Protocol) is a phone system that sits outside of your building and resides in an externally hosted environment such as a data centre. The data centre which holds the hardware and software needed to operate the hosted telephony service is accessed through your internet connection hence the term VoIP (Voice over Internet Protocol) and as access to your phone system is available anywhere in the world, it’s also referred to being available in the cloud, and so the term cloud telephony is also commonly used.
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The primary advantage of using a Business VoIP system over an on-premise alternative is that due to the lack of hardware situated in your office, there’s no need for any on-going maintenance, servicing or upgrade costs to your business. It is fully the responsibility of the Business VoIP supplier to provide users with the most robust and secure telephony system available.
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In addition to removing maintenance, servicing and upgrade costs from your business, business VoIP also drastically reduces the cost of making calls. Many businesses adopt a hosted telephony system due to the low-cost of calls, as the savings are quick to see whether your business calls local, national, international or mobile numbers.
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Three of the most popular features often associated with Business VoIP systems and of advantage to any size business, but for different reasons, include an automated attendant or IVR (Interactive Voice Response); this feature greets and provide callers with options for connecting to specific personnel or departments. Then there’s the hunt group feature which is often associated with sales or customer service teams; hunt groups are configured to connect incoming calls with a group of phones which can either ring all available phones at the same time or cycle through extension numbers to find the first one available. Thirdly, holding music or on-hold messages which enable organisations to provide either important business information to the caller on-hold or create ambience ensuring that the caller stays on the line whilst being transferred.
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Whether you class your business as small, medium or large, Business VoIP will be of benefit to your organisation by providing a new level of control through an online management interface allowing for full control of the system and its features on an individual or group user basis across a single location or multiple sites anywhere in the world.
SIP TRUNKING
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SIP Trunking is a telephony technology that enables businesses to make calls over an internet connection without the need to upgrade their existing on-premise phone system. An acronym of Session Initiation Protocol; SIP Trunking is a clever technology introduced to help organisations keep the investment of their legacy phone system in place and enable it to function, without issue, with modern digital telecommunications. A popular choice with business owners, SIP Trunking provides a ‘trunk’ or dedicated connection for calls between the internal legacy phone system and the external digital connection, removing any problems that may arise with call quality or bandwidth.
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SIP Trunking is highly commended for its cost savings, particularly for those business that have multiple sites with existing hardware in situ. SIP Trunking makes the most of what is already in place, as it removes the need for each site to have additional dedicated voice circuits installed. The SIP Trunk is simply overlaid onto the existing data network, no matter how many sites require a voice and data connection.
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This is true especially for businesses that receive call spikes at particular times of the year such as Christmas or Valentines, SIP Trunking is of great benefit. Unlike traditional voice services which only provide fixed traditional phone lines, which for a business needing multiple routes to talk with multiple customers will leave many of these lines dormant and unused outside of annual peak times and still provide on-going costs to maintain; a SIP Trunk alternative allows for the capacity of lines to scale up and down when required, helping to maintain low connectivity costs. Depending on the requirement of inbound lines needed for a business and should they have the manpower to handle the calls, it is possible for SIP Trunking to provide thousands of lines within one single internet connection.
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Likewise on the reverse-side for utilising the potential of these thousands of lines for external calling, SIP Trunking is commonly installed in businesses that have multiple phones which are used infrequently. Hotels and managed office spaces require connectivity for their bedrooms, suites and office hubs for the users and guests to make calls should they need to, but the cost of maintaining a dedicated external line for each space would prove too costly and ineffective. With the use of SIP Trunking phone handsets can be installed anywhere they are required within the building space, routing calls via a single digital connectivity as they are made.
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Once the domain of enterprise-level organisations, SIP Trunking is now used by businesses of all sizes due to the benefits it brings with consolidating both voice and data traffic into one manageable connection. By consolidating the flow of all communications, business owners are safe in the knowledge that all movement of digital information from office-based phone and internet users is optimised and secure.
BUSINESS MOBILE
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Mobile technology has changed the way UK businesses operate, particularly over the last decade. With the power of today’s communications, employees have the ability to keep connected anytime, anywhere, whether it’s working remotely or travelling, productivity is maintained as connectivity is continually available.
Mobile technology, as the name suggests, is any technology which can be used on-the-go. Since the beginning of the 21st century the rate at which mobile technology has developed has been exponential; and with thanks to innovative technology companies providing the market with laptops, netbooks, tablets and smartphones, along with the introduction of 3G (3rd Generation) & 4G (4th Generation) telecommunications, the office is now a truly portable environment providing great advantages to business owners and employees alike.
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Recently some businesses have introduced BYOD (Bring-Your-Own-Device) policies to allow employees to utilise their personal mobile devices for business purposes. Although this sounds like it would be of great advantage to business owners, with not needing to provide company supplied mobile technology, BYOD does come with some significant concerns.
Even if there is a thoroughly vetted BYOD policy in place which includes an IT risk assessment incorporating guidelines which fully comply with GDPR regulations, there is still a number of concerns allowing employees to use personal devices for work purposes. Businesses are finding that the work required to effective implement personal devices for business use is not only compliance lead, but there is a significant volume of work needed to modify the business’ IT and network infrastructure to ensure seamless integration between personal and business hardware and software.
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CompareHostedVoice.com can help you receive quotes from sim or data only plans, plans which incorporate the cost of new mobile devices and group plans. Sim plans are designed for using with a smartphone that is already owned like the Apple iPhone and Samsung Galaxy S series, whereas data plans are more commonly used for tablet devices such as the Apple iPad or the Samsung Galaxy Tab, however these devices are all available on inclusive mobile handset tariffs.
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The use of mobile phones for employees that are constantly or occasionally ‘on-the-road’ is of great convenience and some argue of great importance. The capability to connect with work related emails, make and receive business calls as well as access office calendar functions is a vital part of any employee’s role, particularly for those that are not office-based.
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The new generation of tablets like the Apple iPad Pro which are designed specifically for work purposes, coupled with data only plans for business, provides easy access to emails for timely communication with colleagues and customers, gives instant access to Window’s office applications such as Word, Excel and PowerPoint useful for attending customer visits, and can give access to bespoke business applications i.e. company stock and ordering systems.